Signal 2019, showcasing our products for legendary customer engagement

Twilio hosts an annual developer conference at the Moscone Center in San Francisco. In 2019, key stats were:

• SIGNAL 2019 hosted 4,000 attendees and 400 participants in the Superclass held on Monday.

• More than 6 million developers are now building on Twilio.

• Over 160,000 companies are using Twilio to build new ways to communicate with their customers.

• Twilio’s APIs are behind 750 billion human interactions. That’s 32,500 calls per minute and up to 13,000 peak SMS per second.

What’s unique about SIGNAL is that while it’s a developer conference for developers, it’s also about communications and legendary customer engagement. In 2019, we announced the acquisition of SendGrid, now adding Email API as a product, along with Twilio CLI, Twilio Conversations, Media Streams, Verified by Twilio, Flex Zendesk CTI, and Twilio Autopilot.

Keynote

In 2019, I was part of the Keynote presentation team led by Edmund Boey to build a massive presentation that spanned over 200 feet wide. The Keynote is the main event, as a livestreamed 1 hour long presentation where Twilio announced products, themes, and demos.

As a ultrawide screen (a 5:1 aspect ratio), the presentation needed bold bright colors to create a cinematic experience. We wanted to emphasize the length so we created horizontal motion to fill the space and created themes for each segment – conversations, positive vs negative communications, iot, building blocks, etc.