Taking the AI in Airtable to market

Product Launch

Airtable

Senior Web Designer

Feb 2024 - March 2024

Taking the AI in Airtable to market

Airtable announces new AI tools designed to optimize office workflows by automating repetitive tasks, generating insights, and improving collaboration within its platform.

Overview

Airtable's is launching unique AI capabilities: it integrates customizable AI capabilities directly into its no-code platform, allowing users to tailor AI-driven automations, data analysis, and content generation to their specific workflows without requiring technical expertise, bridging the gap between AI and everyday business operations.

Approach

We emphasize AI as an add-on to enhance database functionality, supported by robust case studies, technical features, and updated pricing plans following its general availability.


 What you can do with Airtable AI:

  • Summarize and discover new insights – Get to the point, faster. Airtable AI can parse large text fields and thousands of rows of data to surface the most relevant information.

  • Categorize information – Action your data easily. Tag and organize information according to theme, sentiment, audience, product feature, use case, and more.

  • Route work-in-progress – Uncover smarter operations. Identify collaborators, link related projects, and match your work to initiatives across the org. 

  • Generate content – Create a first draft in seconds. Spend your time iterating, editing, and polishing the right message rather than just getting started. 

  • Translate content – Go borderless with every initiative. Translate data from one language to another instantly, at scale.

This translated into a web campaign that included step-by-step guides, how-to videos, gated demos, as well as customer stories.


Within 24 hours of the launch of Airtable AI, the platform saw a significant surge in adoption, with thousands of workspaces enabling the feature within the first day, a notable increase in web sessions, sign-ups, content form submissions, and sales inquiries. Over the subsequent months, usage grew dramatically, with strong engagement from both enterprise customers and small-to-medium businesses, highlighting widespread interest and adoption of the new AI capabilities.